Appointment Information
Consultation
A full holistic consultation will be conducted prior to your first treatment commencing, please allow an additional half hour for this purpose. It is important that you advise me of any diagnosed medical conditions or if you are taking medication as some conditions and medications are contraindicated or require GP consent.
Payment Methods
Payments are received at time of treatment via card, cash, or bank transfer.
Payments for the Zone Face lift 12-week treatment plan are required to be paid in advance by bank transfer. Payments can either be made in two or three instalments, or paid in full.
Cancellation Policy
I understand that on occasion you may not be able to make your appointment. If you do need to cancel, I ask for 24 hours’ notice. This allows the treatment appointment to be offered to someone who might be on the waiting list.
Please be aware that I reserve the right to charge the full treatment cost for less than 24 hours’ notice of cancellation.
Gift Vouchers
Gift vouchers are redeemable against the treatment/treatments for the person stated on the voucher and are valid for three months following date of purchase. Unfortunately, I am unable to process any returns or reimburse any payment if the gift voucher is lost, misplaced, or stolen. Gift vouchers cannot be redeemed for cash. Cancellation and missed appointment policy applies, therefore please give 24 hours’ notice of cancellation. I reserve the right to refuse treatment for certain conditions. If you are in doubt about any possible contraindications to treatments, please contact me before purchasing the gift voucher, as once purchased no cash refund is available.
Disclaimer
The treatments offered at Tranquility Rose Therapies are not intended as a substitute for medical interventions, nor do I claim to cure, treat or diagnose any medical conditions.
I reserve the right to refuse treatment for certain conditions. If you are in doubt about any possible contraindications to treatments, please contact me before making a booking.